Service Engineer

Overview

Maintain and perform troubleshooting for HVAC / ACMV systems for operational fault & system breakdowns. Attend to customers' complaints and provide prompt service to meet customer satisfaction. Manage all allocated service sites, monitor resources to ensure achievement of customer objectives. Provide support to all air conditioning and mechanical ventilation equipment, perform calculations, and implement various plans for service and maintenance. Evaluate all approval systems, revised maintenance jobs and monitor all work instructions to deliver optimal quality within the required time frame. Perform audits on all HVAC systems, collect data, perform periodic evaluation, monitor logbooks and manage change processes to resolve issues. Work with team members to deliver service & maintenance works according to standard procedures & processes. Attend and participate in meetings with main-con / sub-con / architect / consultant / client and resolve project issues. Perform any other task assigned by the Service Manager or General Manager from time to time. Prepare & carry out daily schedules, submit work / time sheets & reporting as required. Continuously review and improve service operations work processes to sustain an efficient service operation at all times.

Requirements

Requirements :

• Bachelor's Degree in Mechanical / Mechatronic / Electrical / Control or equivalent.
• Preferably senior executives with 5-10 years experience in Applied Mechanical or ACMV systems or HVAC industry.
• Possess strong teamwork, organisational, interpersonal, and analytical skills.
• With own transport and willing to travel (local and outstation).
• Willing to work shifts or cooperate with team members to meet client expectations.
• Work with minimum supervision, be willing to learn, and demonstrate responsibility with a positive attitude.
• Good communication skills and able to read and write in English and Bahasa Malaysia.

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We are a team of young, ambitious and energetic people, specializing in design and project management in building construction including general building and renovation work, mechanical and electrical services for industrial & commercial buildings, hospitals & pharmaceuticals, shopping malls & hypermarkets, and other various industries. Established since 1976, USME has become a key player in the Heating, Ventilation, and Air-Conditioning (HVAC) industry. Our company has gained confidence and trust from our clients as we provide exceptional services to them in the areas of M&E System, Chiller Plant Management System and System Integration. We promote a culture of constant improvement and growth and invite suitable candidates to apply for the following position to join our company.

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