Senior Delivery Consultant - Strategic Transformation Program Lead, ASEAN Professional Services

Description

The Senior Delivery Consultant - Transformation Program Lead plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.

Responsibilities

The individual will :

Spearhead large-scale strategic change initiatives and transformation programs

Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth

Collaborate with executive team to align program objectives with company vision and priorities

Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication

Ensure initiatives align with organizational needs, regulations, and market dynamics

Key job responsibilities

Program Strategy and Planning :

Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.

Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.

Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.

Program Execution and Delivery :

Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.

Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.

Identify and address potential risks, issues, and dependencies that may impact program success.

Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.

Stakeholder Management and Communication :

Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.

Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.

Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.

Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.

Continuous Improvement and Benefits Realisation :

Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation.

Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned.

Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.

A day in the life

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

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Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

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Mentorship and Career Growth

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Basic Qualifications

10+ years of external or internal customer facing, complex and large scale project management experience

7+ years of IT platform implementation in a technical and analytical role experience

5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience

Bachelor's degree, or 10+ years of professional or military experience

Preferred Qualifications

• Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders

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