Senior Enrolment Consultant

Company Description

The role of Senior Student Experience Consultant is for high-performing sales professionals who consistently exceed their KPIs. This position not only represents a career progression step but also serves as a recognition of sustained excellence in sales performance.

Your responsibilities will include embodying the duties of a Student Advisor, consistently exceeding KPIs including targets, quality calls, productivity, and compliance, and being a Subject Matter Expert (SME) on programs and processes.

As a SME for key programs or entire partners, you will display deep understanding of the student needs, how partner and program value propositions meet those needs, and knowledge of the industries relative to the programs you support.

Your commitment to fostering a positive team culture will be evident as you serve as a mentor for new starters, providing guidance and support during their onboarding process and providing timely and relevant support on student and program related issues. This may include recognising coaching opportunities within the team and working with the Team Leader to contribute to individual and collective skill enhancement.

Job Description

Key Performance Indicators

• Consistently meet or exceed student enrolment targets (both retention and new acquisition)
• Meet productivity metrics as set with manager (typically 250+ calls per week and 25+ Inbound Calls)
• Consistently achieve 80%+ call quality
• Qualify leads effectively, understanding student needs, and clearly articulating program benefits and career outcomes.
• Use CRM systems to track lead activity, follow-ups, and manage the enrolment pipeline.
• Hit and exceed weekly KPI's and study period targets.

Stakeholder Engagement

Subject Matter Expertise

Other duties, as assigned

Qualifications

Education

Experience

Technical

Special Requirements

Additional Information

At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive. Here’s what you can expect as part of our team :

Benefits and Rewards :

Why Keypath?

Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.

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