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Director, Solution Engineering, APAC

Director, Solution Engineering, APAC

NTT MSC Sdn BhdCyberjaya, Selangor, Malaysia
5 jam yang lalu
Penerangan pekerjaan

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Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Director, MS / Services Architecture is a leadership role, responsible for owning the delivery of technology advisory and implementation solutions that extract and maximize business value from Managed Services / Services investments at client sites and / or reduce the cost of doing business.

This includes architecture, engineering, and operations services for the Managed Services / Services strategy, innovation, operations, and infrastructure required to deliver efficient and effective platforms fundamental to business success.

Key responsibilities :

  • Works across multiple architect community of practice to strengthen collaboration and knowledge sharing across the Architect community in the country and / or region.
  • Drives the facilitation of regular training activities on relevant topics and subject matter to build MS capability.
  • Manages the design client’s Managed Services / Services solution based on our portfolio offers.
  • Ensures the creation of standards and tools for new solution architecture and deliver continuous delivery frameworks that will promote and establish a reliable Managed Services / Services business within the company.
  • Interfaces between sub-region / country Architect Lead and other Service Leads for example, Head of Consulting, Head of Support Services, etc.) to develop an integrated solution strategy.
  • Manages the sub-region / country Architects in the relevant Managed Services / Services team – Enterprise Architect, Service Architect, and Platform Architect.
  • Provides advice for the Managed Services / Services strategy, innovation, operations, architecture and infrastructure required to deliver efficient and effective platforms fundamental to business success and client satisfaction.
  • Manages TCV GP of Managed Services / Services bookings.
  • Executes MBO-type review of degree of knowledge-sharing and collaboration across regional Architect community.
  • Drives the transformation and growth for selling the particular practice across the countries and / or region.
  • Ensures the utilization of market intelligence and insights they have gathered to influence Managed Services / Services product requirements.
  • Drives people and resource management accountabilities.

To thrive in this role, you need to have :

  • Significant knowledge across Enterprise Architecture, Managed Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies.
  • Excellent leadership skills and ability to think at a strategic level.
  • Excellent written and oral communication skills coupled with excellent interpersonal skills with the ability to engage with a variety of stakeholders at different levels.
  • Political savvy with substantial business and financial acumen.
  • Excellent business negotiation and influencing abilities.
  • Significant vendor relationship is required to ensure an understanding of the vendor’s products business and services positioning.
  • Demonstrate excellent presentation skills, are innovative and have a formidable client orientation aptitude.
  • Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met.
  • Significant knowledge in services industry, service delivery models, process improvements, consumption models and multiple Managed Services / Services portfolios of offers and GTM solution areas.
  • Significant understanding of the vast range of IT Service Management and operations.
  • Significant knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process, applications and infrastructure architecture.
  • Academic qualifications and certifications :

  • Bachelor’s degree or equivalent in computer science, engineering or information technology or a related field.
  • Certification and working knowledge of ITIL, Service Management and Integration preferred.
  • Scaled Agile certification is desirable.
  • Required experience :

  • Significant experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context.
  • Significant strategic planning experience.
  • Significant experience in coordinating the design and implementation of new delivery models in a significant globally federated delivery organization.
  • Significant client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
  • Significant experience in relevant services and products and understanding of industry best practices.
  • Significant sales and client engagement experience.
  • Significant experience with SAFe / Scrum / Agile methodology (scale agile framework enterprise)
  • Significant business development and pre-sales experience.
  • Significant experience as a people and resource manager.
  • Workplace type : On-site Working

    About NTT DATA

    NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

    Equal Opportunity Employer

    NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

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