Senior Sales Operation - Personal Care | FMCG

Senior Sales Operation - Personal Care | FMCG

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We are looking for a dynamic and experienced Senior Sales Operations to lead and strengthen our nationwide sales support functions, especially as a fast-growing brand in the personal care industry.

This role is critical in driving excellence across promoter management, field force operations, and channel execution. The ideal candidate will have a strong background in personal care brand or FMCG, with a deep understanding of managing promoter programs, in-store execution.

Responsibilities

• Promoter & Field Force Management : Lead the strategy, deployment, and performance management of nationwide promoter teams across all key retail channels.
• Design and implement KPIs, incentive programs, and performance tracking tools for promoter engagement and sales conversion.
• Ensure consistency in promoter training, grooming, product knowledge, and selling skills aligned to brand standards.
• Sales Operations Strategy & Execution : Develop and oversee national sales operations plans to support the company’s goals.
• Align sales support functions including sales planning, forecasting, territory mapping, and resource allocation.
• Manage go-to-market efficiency and retail coverage, especially across Modern Trade, General Trade, and pharmacy channels.
• System & Process Optimization : Oversee implementation and utilization of Sales automation tools and field force tracking platforms.
• Optimize reporting systems to deliver real-time visibility into sales, promoter performance, and retail execution.

Qualifications

What We Offer

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