This job offer is not available in your country.
IT Solution Support Engineer
Vanderlande Industries GmbHKampung Malaysia Tambahan, Kuala Lumpur, Malaysia3 hours ago
Job descriptionAnalysing & reporting of system performance and undefined behaviour and phenomena of the system as well as functional reports and specific flow situations Executing the lifecycle of open tickets, proper reporting between shifts, and communicating with the stakeholders Continuously monitoring the customer’s BHS environment Help in identifying problems and performing Root Cause Analysis in close collaboration with other IT organizational groups Maintaining and supporting the Incident Management processes Troubleshoot SCADA-related issues, including connections with OT / IT equipment, to clients, and perform restore. Troubleshoot middleware issues like application servers and Oracle database backup / restore / cleanup, and assess health. Troubleshoot software components using logging, and apply simple patches / updates. Troubleshoot baggage system issues like reading bag traces, analysing system behaviour. Deploy and maintain IT Monitoring Solutions. Support and coordinate activities to update and upgrade live environments. Support the implementation of new service agreements. Support and train local support teams to strengthen their capabilities and toolsets. Planning and delivering preventive maintenance tasks & assigned change tasks (back-ups, patch execution, etc.) Creating documentation such as manuals, programming diagrams, network diagrams, work instructions and communication drawings Work with other team members, Service Desks, and customer teams to continuously improve our IT solutions and standards.
Overview
You are part of the Vanderlande Value Office team, providing 2nd-level support and specific technical expertise to customers and colleagues in the APAC region, reporting to the LCS Director SEA & Head of Value Office in Malaysia.
Your profile
- You hold a bachelor’s degree in computer science or electrical engineering, or related fields
- 5 to 8 years of work experience in an IT and / or logistical automation environment (preferable)
- Affinity with IT and Industrial Automation, and interest in logistics processes.
- Knowledge and experience with Linux commands, Oracle PL / SQL, Oracle Databases, Application Servers, Java code, and Python scripting is a pre.
- Preferably, you have a good understanding of IT service management practices (ITIL v3 / v4)
- Enthusiastic, result-driven professional.
- Analytically strong and positively critical.
- Proactive, pragmatic, and hands-on attitude.
- Strong communication skills witha good command of the English language.
- Willing to travel up to 25% of the time.
- May have to work after hours and weekends as the operation runs 24 / 7.
Your responsibilities
#J-18808-Ljbffr
Create a job alert for this search
It Support Engineer • Kampung Malaysia Tambahan, Kuala Lumpur, Malaysia
Related jobs
To ensure SAP BPC solution is aligned to business goals in enabling end-to-end business transactions, process automation, reporting and data analysis.
To support digital initiatives where SAP BPC is...Show moreLast updated: 30+ days ago
We represent our client from Hong Kong, a conglomerate with business interests in Malaysia across various sectors, including F&B, furniture, logistics, and more.
As they are expanding, they are look...Show moreLast updated: 30+ days ago
Job Title : On-Site IT Support Engineer (Level 1 / 2) - Puchong, Malaysia.Client : Confidential - will disclose upon selection.
Location : Puchong, Malaysia (On-Site : ).Duration : On-going | Start : ASAP.Jo...Show moreLast updated: 29 days ago
- Promoted
IT Support Engineer
United Overseas BankKuala Lumpur, Kuala Lumpur, Malaysia United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.In...Show moreLast updated: 2 days ago
Support Engineer
Sime Darby Property BerhadOasis Ara Damansara, Selangor, MYQuick Apply
- Promoted
- New!
System Support Engineer – Integration Services
Career HorizonsPort Klang, Port Klang, Malaysia Company Overview : Our client is a leading player in the dynamic and rapidly evolving E-commerce industry.Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-no...Show moreLast updated: 3 hours ago
- Promoted
Operations Support System Engineer
TIME dotCom BerhadShah Alam, Selangor, Malaysia Direct message the job poster from TIME dotCom Berhad.Are you a proactive problem-solver with a passion for automation and system reliability? Join our OSS & System team and help maintain the criti...Show moreLast updated: 4 days ago
- Promoted
IT Support Engineer / Field Services Engineer
NOVATE SOLUTIONS SDN BHDKlang City, Selangor, Malaysia Novate Solutions Sdn Bhd is a dynamic IT Solutions & Services Provider specializing in IT management outsourcing, enterprise-class product distribution, and systems integration.We are committed to ...Show moreLast updated: 2 days ago
- Promoted
IT engineer- Application support (Kubernetes & Docker container)
LenovoSelangorMalaysia, Selangor, Malaysia Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver...Show moreLast updated: 4 days ago
IT Support Engineer - Basic up to RM 4.5k
Talent RecruitShah Alam, Selangor, MalaysiaQuick Apply
- Promoted
Operation and Support Engineer (f / m / d)
ng-voice GmbHKuala Lumpur, Kuala Lumpur, Malaysia Committed to building the next generation of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions...Show moreLast updated: 30+ days ago
On-Site IT Support Engineer - Puchong Malaysia
Fortis HayesPuchong, Selangor, MalaysiaQuick Apply
- Promoted
IT Production Support
Morgan McKinleyPutrajaya, Putrajaya, Malaysia Join a high-impact global organisation at the forefront of digital innovation.This global leader in IT services and consulting helps businesses modernize their operations through innovative technol...Show moreLast updated: 4 days ago
- Promoted
Network Support Engineer
CoevolveCyberjaya, Selangor, Malaysia Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises.Pr...Show moreLast updated: 30+ days ago
- Promoted
IT Solution Architect
GREAT EASTERNKuala Lumpur, Kuala Lumpur, Malaysia The role is to architect and design comprehensive end-to-end solutions across multiple domains that meet business objectives and align with enterprise architecture.
You will partner with key busines...Show moreLast updated: 26 days ago
- Promoted
IT Support & Operations Specialists – Desktop, Console, and Shift Leaders
Razr CorpKuala Lumpur, Kuala Lumpur, Malaysia IT Support & Operations Specialists – Desktop, Console, and Shift Leaders.Full-Time | Rotating Shifts & On-Call Required.
We are looking for proactive, technically skilled, and customer-focused prof...Show moreLast updated: 30+ days ago
- Promoted
Presales Support Engineer
Sensorlink Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Sensorlink Sdn Bhd : Pre-Sales Support Engineer.Work closely with Sales and Business Development teams to prepare technical requirements for the solution proposal.
Collaborate with Manufacturers and ...Show moreLast updated: 30+ days ago
- Promoted
IT Support Officer - IT Operations & Support (Infrastructure Management)
Malaysia Airports BerhadSepang, Selangor, Malaysia IT Support Officer - IT Operations & Support (Infrastructure Management).Responsible to ensure all incidents reported resolve according to Service Level Objective (SLO).
Contribute to network planni...Show moreLast updated: 4 days ago
- Promoted
IT - Application Support Engineer (MANDARIN Speaking)
Zeal GroupSelangorMalaysia, Selangor, Malaysia This role will be based in Kuala Lumpur, Malaysia.As a Engineer, you\'ll join a global team dedicated to providing ZEAL Products with top-tier assistance.
Your role is to ensure support across vario...Show moreLast updated: 30+ days ago
- Promoted
IT Support Consultant - DDS
ØrstedKuala Lumpur, Kuala Lumpur, Malaysia Join us in this role where you’ll supporting a digitally empowered workforce.Welcome to Service Operation APAC.You’ll be part of Digital Device Support APAC where you, together with your colleagues...Show moreLast updated: 21 days ago
- Promoted
Support Engineer
OvarroTeluk Panglima Garang, Malaysia Overview Ovarro are going through an exciting period of transformation and change with a supercharged focus on culture and sustainability.
Ovarro has been around for a long time and our tech underpi...Show moreLast updated: 30+ days ago