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Sales Support Executive
Bunge Loders Croklaan Oils Sdn BhdMalaysia12 hours ago
Job descriptionSupporting the Sales Manager on SAP quotation preparation and tender / bidding preparation. Manage sample arrangement and follow up Assisting in new projects creation, new customers onboarding and account creations. Follow up on trial proposal and other request from customers Provide periodically sales report & analysis to the commercial team & update the CRM Salesforce System Work with commercial team to manage credit exposure, credit limit and payments collection. Manage customers contract to ensure contract is executed according to the contract validity. Follow up with internal department to manage complaints & ensure timely response. Work with different function and department to drive improvement and customer satisfactory Bachelor Degree holder in Business & marketing, with experience in managing customers Proficient in Business data analysis & presentation, using Microsoft Excel & Microsoft PowerPoint. Proficiency in English communication, commercial sense and B2B business knowledge Accuracy and keen attention to detail are key aspects of the role Proficiency in SAP and (CRM) system will be an added advantage
Sales Support Executive role is to work together with commercial and sales team to achieve the commercial objectives and improve customer's satisfactory.
Main responsibilities will be
- providing Sales Support & Data analysis for commercial team;
- Analyze & manage the exposure with customers and risk on contracts and credit; manage customer complaint and after sales follow-up;
- coordinating and work with cross functions / department to meet the commercial objectives.
Main Scope :
A. Customer and commercial support
B. Risk Management
C. Customer complaint management
Requirement :
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Sales Executive • Malaysia
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