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Customer Service Executive (Mandarin / Cantonese)

Customer Service Executive (Mandarin / Cantonese)

FastJobsKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

About the Role

Are you passionate about helping others and solving problems with a smile?Join a global organization known for its strong professional standards and commitment to service excellence . We’re looking for dynamic, multilingual individuals to deliver top-tier customer support to international clients in the education and professional services sector.

This is your chance to be part of an energetic, inclusive team where growth, learning, and teamwork are at the heart of what we do.

What You’ll Do

  • Handle customer inquiries through phone and email — providing accurate, friendly, and timely support.
  • Manage account updates, renewals, and application‑related requests.
  • Ensure all communications reflect professionalism and quality service.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Continuously contribute ideas for improving service experience and operational efficiency.

What We’re Looking For

  • Proficiency in Mandarin and / or Cantonese (spoken & written).
  • Excellent communication, listening, and problem‑solving skills.
  • A customer‑first mindset — you genuinely enjoy helping people.
  • Strong attention to detail and the ability to work under pressure.
  • Prior experience in customer service is an advantage, but fresh graduates are welcome !
  • Why You’ll Love Working Here

    ✨ Competitive monthly salary & allowances✨ Medical and hospitalization coverage✨ Structured training and skill development✨ Modern office in Plaza Sentral — connected to LRT, MRT, KTM, and Monorail ✨ Supportive work culture with friendly colleagues✨ Opportunities for career growth in a multinational environment

    Work Schedule

    5 working days per week (rotational shifts, 2 days off) Shift Options :

  • 8 : 00 AM – 5 : 00 PM
  • 9 : 00 AM – 6 : 00 PM (Weekend Shift)
  • 11 : 00 AM – 8 : 00 PM
  • Ready to Grow Your Career?

    If you’re ready to join a team that values excellence, teamwork, and growth , we’d love to hear from you!

    #J-18808-Ljbffr

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    Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

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