Customer Service Executive - Cantonese Speaker

Love Talking? Solving Problems? Able to speak Mandarin & Cantonese? You might be the One!

We're not just looking for someone to answer calls - we want a Customer Hero. Someone who's able to speak Mandarin, Cantonese and English, cool under pressure, and ready to work on day shifts as part of an energetic, fun and growing team. You’ll be the voice that makes their day!

Job Position : Customer Service Specialist (Cantonese Speaker)

Industry : Digital (Printer & Imaging Solutions)

Working Hours : Day Shifts Only (Permanent Off day on Sunday)

Salary : Monthly salary with minimum RM4000 above , plus KPI incentive up to RM200

What You’ll Do :

• Product Support : Assist customers with printer-related inquiries, troubleshooting, and resolving issues
• Communication : Handle customer inquiries professionally by providing prompt and courteous responses to customer emails, calls, and chats
• Reporting : Maintain accurate records of customer interactions and feedback
• Customer Satisfaction : Be the friendly voice of the brand, ensure a high level of customer satisfaction by going above and beyond in service delivery

What We’re Looking For :

What You’ll Get :