Customer Service Executive - Global Imaging Technology, Mandarin Speaker (Basic Salary + Allowance)

First-Level Support (Phone, Email & Fax) – Corporate / Consumer Products

• Liaise with Business Unit on service request status
• Perform FCR and dispatch engineers for hardware issues
• Filter and redirect calls by product type (e.g., software, sales)
• Handle consumables, product info, promotions, eShop, repair status, and warranty enquiries
• Provide basic product guidance and assist with gift redemptions and training queries
• Manage consumable orders and admin tasks as needed

Admin & Additional Duties

(Apply now at #J-18808-Ljbffr