Information Technology Help Desk

Talent Acquisition & HR Manager | Pursuing SHRM Certification

Company Description

Krypton Fund Services (‘Krypton’) is a boutique fund services company dedicated to providing excellent client service. We pride ourselves on a client-centric approach that is tailored to the unique needs of each client, rather than offering a one-size-fits-all solution. Our platform offers regulatory reporting, fund administration, registrar and transfer agent services, and project management for various family office investment portfolios and alternative investment vehicles. Krypton focuses on accountability and service, ensuring our clients receive the highest level of support.

Role Description

This is a full-time on-site role for an Information Technology Help Desk specialist located in WP, Kuala Lumpur. The IT Help Desk specialist will be responsible for providing technical support and assistance to employees, managing network administration, ensuring network security, and troubleshooting technical issues. On a day-to-day basis, the specialist will also handle customer service inquiries and provide timely solutions to IT-related problems.

Qualifications

• Skills in Network Administration and Network Security
• Expertise in Information Technology and Troubleshooting
• Excellent problem-solving and communication abilities
• Relevant certifications in IT or related fields are a plus
• Ability to work independently and collaboratively in a team environment

Seniority level Entry level

Employment type Full-time

Job function Information Technology

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