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Immediate Hiring - Eng Mand Customer Service (Banking)

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Malaysia

2 days ago

Job description

Overview

Immediate Hiring - Eng Mand Customer Service (Banking) Responsibilities

Assist and educate customers on self-service and digital banking channels Handle account / transaction inquiries and provide solutions Conduct call-backs and follow-ups when needed Perform basic KYC checks and ensure compliance Qualifications

Min. 1 year customer service experience in BPO or banking preferred SPM graduate and above; fresh grads are welcome Fluent in English & Mandarin (spoken & written) Willing to work on rotational shifts if required Good communication skills and ability to build strong customer rapport Benefits

5 working days Training Provided Allowance Provided Annual leave / Medical leave Near to public transport Job Details

Seniority level : Associate Employment type : Full-time Job function : Customer Service Industries : Human Resources Services Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Customer Service • Petaling Jaya, Malaysia

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