Tech Sales Support Analyst

Overview

IPC Systems is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Role

Title : Sales Tech Enablement Analyst

Reporting Manager : Manager – Tech Sales Support

Role Type : Hybrid, Full-time

Role Overview

IPC is seeking a detail oriented, collaborative and motivated Analyst to join our Corporate – Information Security team to manage the full life cycle of the Customer Audit Security Questionnaire and Compliance process, in line with the ISO 27001 certification framework. In this role, you will unite operational knowledge, documentation management and audit compliance to create a persuasive and concise narrative that effectively details IPC’s value proposition to each prospect.

Job Responsibilities

• Perform detailed analysis of customer security questionnaires, customer Audit requirements and customer documentation requirements, develop clear response timelines and task lists
• Global Co-ordination and Management of documentation to include security questionnaire management response plans, customer kick-off meeting and audit response materials
• Participate in team alignment meetings and strategy discussions to understand the scope of work and compliance requirements with team members from across the company.
• Uphold overall quality, completeness, and accuracy of security questionnaire responses and audit compliance for highest likelihood of positive customer ratings.
• Continuously improve boilerplate collateral and presentation materials to encourage standardization where possible
• Creation and maintenance of required documentation to support security questionnaires and customer audit requirements.
• Management of Central Repository of Information

Job Requirements

What’s in It for You?

At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.

In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including :

Further information about your benefits will be provided during your onboarding process.

Additional Information

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and / or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on and

IPC’s Work Culture

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

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