FRONT OFFICE ASSISTANT CUM RESERVATION

We are seeking a highly motivated Front Office Cum Reservation Assistant to join our team at the Hotel Grand Continental Kuala Lumpur. In this full‑time position, you will be responsible for efficiently managing front office operations and ensuring a seamless guest experience.

Responsibilities

• Greeting and assisting guests at the front desk in a friendly and professional manner.
• Handling guest check‑ins and check‑outs, including processing payments and addressing inquiries.
• Managing room reservations, including responding to reservation requests, modifying existing bookings, and maintaining accurate records.
• Providing information about the hotel’s facilities, services, and local attractions to guests.
• Coordinating with other hotel departments to ensure a high level of guest satisfaction.
• Assisting with administrative tasks such as data entry and record‑keeping.

Requirements

What we offer

About us

Hotel Grand Continental Kuala Lumpur is a leading hospitality brand in the heart of Kuala Lumpur, offering luxurious accommodations and exceptional guest services. With a commitment to innovation and sustainability, we strive to create unforgettable experiences for our guests. Join our team and be a part of our exciting journey in the dynamic hospitality and tourism industry.

Apply now and become our next Front Office Cum Reservation Assistant!

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