Assistant Manager, Operations

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

RM None - 7,000.00 (Malaysian Ringgit)

About the job Assistant Manager, Operations

Job Summary

This role is responsible for Business Centre (BC) operations including the sales, promotion, services, inventory and payment submission. Assist the Operations Manager with other related operational matters and issues within the department, including operations matters in overseas countries.

Responsibilities

• Maintain Business Centre Standards : Ensure the Business Centres uphold a high standard of image, cleanliness, and service delivery.
• Financial Management : Manage daily money submissions and ensure timely processing of orders.
• Inventory Management : Monitor and control Business Centre inventory to prevent exceeding set limits.
• Operations Training : Conduct training sessions as needed to update team members on company SOPs and policies.
• Issue Resolution : Act as the primary liaison between Business Centres and the company to assist with any operational issues.
• SOP Updates : Regularly update Standard Operating Procedures (SOPs) for reference and compliance purposes.
• System Testing : Conduct User Acceptance Testing (UAT) for new sales operations systems / modules.
• Stock Audits : Perform regular stock checks to maintain accurate inventory records.
• On-site Visits : Regularly visit Business Centres to oversee operations and ensure adherence to set guidelines.

Requirements

Remuneration

Up to MYR 7,000

Consultant in charge

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