Director of Quality

Our client, a global power distribution company is looking to hire a Global Director of Quality to be based in Johor, Singapore or Hong Kong.

Key Responsibilities

Quality Management & Leadership

• Directed the development and continuous enhancement of a global QMS for data center power distribution products, ensuring alignment with international standards and customer specifications.
• Managed end-to-end quality control and assurance processes across the entire product lifecycle, from raw materials to final delivery.
• Spearheaded root cause analysis and resolution for critical quality incidents and customer complaints, implementing robust corrective and preventive actions.
• Governed global supplier quality through rigorous audits, performance evaluations, and development initiatives.
• Established customer complaint protocols and led major incident investigations to ensure satisfaction and protect brand integrity.
• Built, developed, and led high-performing global quality teams through recruitment, training, and performance management.

Qualifications

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