Position Overview : We are looking for a dedicated Shop Supervisor to manage the day-to-day operations of a single Ipoh Ais Kopi outlet. The ideal candidate will lead by example, ensure smooth operations, and deliver exceptional customer experiences. Fresh graduates are encouraged to apply
Key Responsibilities :
- Supervise daily operations of the assigned shop, ensuring adherence to SOPs and brand standards.
- Lead and motivate the shop team, including staff scheduling and task delegation.
- Monitor inventory levels and place orders to ensure stock availability.
- Ensure high standards of cleanliness, food safety, and customer service.
- Handle customer feedback and resolve issues promptly.
- Report performance metrics and operational updates to the F&B Manager.
Requirements :
Prior experience in a supervisory role within the F&B industry preferred, but fresh graduates are encouraged to apply.Strong team leadership and customer service skills.Ability to manage daily operations efficiently and handle peak-hour demands.Basic knowledge of inventory management and POS systems.Minimum 1 year of experience in a similar role (fresh graduates with relevant internships or part-time experience may be considered).How to Apply : Interested candidates, please send your resume and cover letter to or WhatsApp to with the subject line "(Position Name) Application – Ipoh Ais Kopi". We look forward to welcoming you to our team
Job Types : Full-time, Permanent
Pay : From RM3,500.00 per month
Benefits :
Free parkingOpportunities for promotionProfessional developmentApplication Question(s) :
What is your expected salary for this position?Work Location : In person