Director, Third Party Resilience, Malaysia and Philippines

Director, Third Party Resilience, Malaysia and Philippines

Third Party Resilience forms part of the Group’s overall resilience capability that is centred upon the services supplied by Third Party providers that support the Group’s services. This component to resilience has become increasingly important over the years with the focus that regulators are placing upon firms having approach controls and governance in place to protect their services.

The role-holder is responsible for supporting to set and maintain Third Party Resilience requirements within the Group’s Resilience Standards as well as ensuring Third-Party Resilience deliverables are managed across the Bank. This includes the provision of leadership over the operational delivery, controls, reporting, and governance of the Third Party Resilience agenda.

The role-holder will work closely with key stakeholders across TPRM, SCM, Legal, Business and all Resilience Processes, including the Operational Resilience programme to ensure effective delivery of Third Party Resilience activities.

Key responsibilities include :

• Support management of the delivery of processes, and controls of Third Party Resilience, aligned with the Bank’s global strategic direction and with regulatory requirements.
• Lead digitisation and transformation activities to drive the Third-Party Resilience of the Bank, including but not limited to tooling, processes, and continuity management.
• Lead requirement analysis, design functional specifications and get agreement from various stakeholders on the solution and design while complying with existing standards, guidelines and processes.
• Verify that the user requirements are achievable and support business users during UAT and post-implementation phases.
• Work with Project team to produce high quality deliverables.
• Influence Resilience by Design principles across all Third Party initiatives, including with stakeholders from Business and functions.
• Act as Subject Matter Expert on Third Party Risk Management deliverables to influence and improve business understanding of Resilience requirements related to Third Party regulations.
• Responsible for maintenance of Third Party Resilience requirements across various Standards, Guidelines, Procedures.

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

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