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Front Office Officer
Mei Man RealtyGeorge Town, Penang, Malaysia23 hours ago
Job descriptionGreet and welcome guests Responsible for handling front office reception and administration duties related to front office department Handle and respond promptly to all incoming inquiries, requests, and complaints by call or face to face Check in function – Register and assign rooms to arriving guests ensuring that registration records are correctly completedwith all required information given by the guests Check out function – Handle check out of departing guests according to the Standard of Procedure of the hotel To check all OTA’s bookings To monitor and review the checklist of all the arrival departure Manage cashiering at the Front Office Handle guests’ request / complaint and when necessary to immediately refer problem and / or complaint to the Front Office Assistant Manager / Hotel Manager for advice and further necessary follow up Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services Maintains the cleanliness and neatness of the front office department
Salary and Benefits
- Attractive Salary
- Monthly Bonus
- Performance Bonus up to 3 months
- Free Meal & Parking
Job Descriptions
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Front Office Officer • George Town, Penang, Malaysia
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