Sale Account Manager

Responsibilities

• Serve as the primary point of contact for assigned key accounts.
• Maintain strong, long-term client relationships.
• Conduct regular check-ins and business reviews with clients.
• Meet or exceed sales targets and KPIs.
• Develop and execute account plans to grow revenue within existing accounts.
• Identify and pursue upselling and cross-selling opportunities.
• Customer Satisfaction : Ensure high levels of customer satisfaction and retention.
• Resolve issues or concerns promptly and effectively.
• Coordinate with internal teams (e.g., operations, support, finance) to meet client needs.
• New Business Development : Identify and develop new opportunities within existing accounts.
• Collaborate with the business development team on new client acquisitions when necessary.
• Reporting & Forecasting : Maintain accurate records in Sales tracker; provide regular forecasts, pipeline updates, and performance reports; analyze account performance and propose corrective actions as needed.
• Contract & Negotiation : Lead contract renewals and price negotiations; ensure agreements are aligned with company goals and profit margins.

Qualifications & Skills

Seniority level

Employment type

Job function

Industries

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