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Head of Business (LCL / FCL) - Chinese Speaker

Head of Business (LCL / FCL) - Chinese Speaker

Links InternationalKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Head of Business (LCL / FCL) - Chinese Speaker

Join Links International as a Head of Business (LCL / FCL) based in Malaysia. The role focuses on driving growth in freight forwarding across LCL and FCL solutions, with a strong emphasis on market expansion, supplier development, and operational excellence.

Location

Malaysia – Kuala Lumpur, Port Klang, or Johor Bahru.

Key Responsibilities

  • Establish and develop the office, including hiring, training, and staff development to international standards.
  • Lead international market expansion to enhance global presence and market penetration.
  • Rapidly expand the LCL / FCL business across Malaysia.
  • Identify, screen, and develop high‑quality local suppliers and overseas agents; negotiate competitive rates to improve service offerings.
  • Formulate business strategies and plans; assemble and lead a team to pursue growth and meet targets.
  • Negotiate route contracts and maintain and expand route resources to maximize profits.
  • Handle and resolve transportation issues to ensure high customer satisfaction.
  • Gather market intelligence, including customer feedback, trends, and competitor insights; provide actionable product improvement suggestions.
  • Report business progress to the Board of Directors and ensure board policies are implemented.

Qualifications

  • Minimum 10 years of commercial experience in international freight forwarding.
  • Business‑level Chinese (Mandarin) and English; additional languages are an advantage.
  • Advanced operational skills in Microsoft Office (Word, Excel, PowerPoint).
  • Proven market expansion and client acquisition skills, including autonomous regional research and negotiations.
  • Strong cross‑departmental collaboration, coordination of operations, customs, and customer service teams.
  • High accountability, stress tolerance, teamwork, and strict adherence to corporate ethics and compliance.
  • Application

    Suitable applicants should apply now. Only selected candidates will be contacted for an interview.

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    Chinese Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia

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