Customer Service Executive
Opulent SolutionsPenangMalaysia, Penang, Malaysia1 day ago
Job descriptionCustomer Liability Management Revenue growth of assigned account Generate and publish report on time. Work with team members and other functional teams to fulfill customer requirements. Prepare sales kit or presentation slides when required. Degree : Bachelor's in Business Studies / Administration / Management, Commerce, Economics, Marketing or equivalent. Diploma with similar experience is welcome. Possess good cross‑functions coordination skills to execute assigned tasks. Good interpersonal communication ability. Able to do a good presentation and conclude it with a good summary. Can work independently with minimum supervision. Experience in Electronic Manufacturing Industry is an added advantage. Experience in Logistic flow will be an added advantage. Competence with Microsoft Office Tools : Excel and PowerPoint. Minimum 1 year of working experience in relevant field or position is preferable. Good competency in English – Written and Oral. Knowledge of other languages is an added advantage.
Responsibilities
- Act as the key window toward customer for Feedback, Quotation and Order Management.
- Accept customer PO and process it accordingly on time; work with internal team to deliver the order as per customer requirements.
- Assist Reporting Manager to process RFQ with objective Quote to Win.
- Work proactively to accomplish assigned KPIs, which include but are not limited to :
On time delivery of order
Requirements
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Customer Service Executive • PenangMalaysia, Penang, Malaysia
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