Senior Customer Service Executive

Overview

We are seeking an experienced Senior Customer Service Executive to join our dynamic team at Southern Latex Products Sdn Bhd in Sungai Bakap, Penang. In this full-time position, you will play a key role in providing exceptional customer service and support to our valued clients mainly from Europe and US, as well as Asia.

What you'll be doing

• Managing order processing and shipment arrangement
• Prepare proforma invoice, sale contract, shipping document, and follow up payment with customer
• Service and maintain good networking and relationships with existing customers
• Assist in internal efficient communication to resolve customer concerns
• Assist in marketing development / coordination and contribute to sales growth
• Prepare monthly sales reports and market analysis
• Handling overseas and local exhibitions when required
• Handling customer complaints
• Coordinating shipment inspection
• Attending overseas & local exhibitions when required

What we're looking for

What we offer

Workplace Location

SOUTHERN LATEX PRODUCTS SDN BHD

Lot 362, MK 12, Valdor, 14200 Sungai Bakap, S.P.S., Penang, Malaysia.

Apply now

To apply, please email your resume to

About us

Southern Latex Products Sdn Bhd is a leading manufacturer of premium supported industrial glove in Malaysia. With over 37 years of experience in the industry, we are known for our commitment to quality, innovation, and exceptional customer service. Our diverse range of products are distributed across countries and enjoyed by customers who value comfort and durability.

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