Senior Client Operations Officer, Clearing Services - Market Solutions M / F

Senior Client Operations Officer, Clearing Services - Market Solutions M / F

Business type : Asset Management

Contract type : Permanent Contract (until 05 / 01 / 2026)

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

What will you do?

• Ensure quality and timeliness signoff for Clearing process – trade flow monitoring, post trade reconciliation, client reporting, brokerage payables and manage trade data control
• Mailbox queries are attended timely to ensure timely resolution
• Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner.
• Signoff on daily process requirements in line with the agreed timeline
• Liaise with other department units to ensure a-quality service
• Implement processes for team efficiencies and participate in business improvements projects
• Ensure procedures are updated (in accordance with internal and client policies) and adhered to and where necessary define them

Geographical area

Asia, Malaysia

Education

Bachelor Degree / BSc Degree or equivalent

Tertiary education in relevant background.

Level of minimal experience

3-5 years

Experience

What do you need to succeed?

Must-have

Nice-to-have

Languages

English (required), other languages a plus.

General information

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle‑office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024). By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

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