E-Commerce Project Specialist

Overview

Dormez Group is a dynamic and fast-growing conglomerate headquartered in Malaysia, specializing in manufacturing, e-commerce, and logistics. We build solutions that drive growth, innovation, and impact across multiple industries. With a strong presence on platforms like Shopee and a growing regional footprint, we combine local expertise with digital agility to deliver excellence to customers and opportunities to talent. We pride ourselves on a collaborative culture, a flexible working environment, and a commitment to developing future leaders. Qualifications

Bachelor's degree in Business, Marketing, or a related field. Proven experience in an E-Commerce background with at least 2 years of experience. Excellent communication, interpersonal, and organizational skills. Ability to multitask and work under pressure in a fast-paced environment. Strong analytical and problem-solving skills. Strong project management and coordination skills. Responsibilities

Project Planning & Execution

Define and manage project scope, goals, deliverables, timelines, and budgets. Develop project plans and ensure milestones are met across departments. Coordinate product launches, promotional campaigns, and platform updates.

Cross-Functional Collaboration

Act as the main point of contact between internal departments (marketing, sales, logistics, finance) and external partners (eCommerce enablers, developers, couriers). Translate business requirements into actionable tasks for different teams. Host regular check-ins or status meetings to align all stakeholders.

Campaign & Promotion Coordination

Collaborate with the marketing team to execute digital campaigns (sales, flash deals, festive launches). Coordinate promotional setup with marketplaces or enabler teams. Track timelines, assets, and deadlines for campaign readiness.

Performance Tracking & Reporting

Oversee performance and updates of eCommerce platforms. Build dashboards to keep track of P&L, sales, and operations performance. Prepare weekly or monthly reports to summarize project and campaign results. Align with supply chain / logistics to ensure product availability. Manage campaign stock planning with warehouse teams and fulfillment partners. Troubleshoot fulfillment issues (e.g., late deliveries, wrong items, COD failures).

Process Optimization & Documentation

Identify bottlenecks in workflows and propose process improvements. Document SOPs, timelines, and best practices for repeatable project success.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr