Assistant Manager Integrity

JOB PURPOSE

• Supervise and manage the receipt of concerns, complaints, or disclosures regarding potential misconduct, breaches of integrity, or violations of the company's Code of Conduct, Ethics, or policies.
• Conduct thorough verifications and investigations into alleged integrity breaches and ensure effective implementation of corrective actions where necessary.

KEY ACCOUNTABILITIES

Detection and Investigation

Receive and register whistleblowing complaints professionally and within specified timeframes.

Conduct gap analysis on business activities, ensuring compliance with applicable laws, regulations, and policies.

Reporting to Management, Risk Management Committee (RMC), and Related Agencies

Prepare timely and structured reports on whistleblowing complaints.

Draft clear, concise, and informative investigation reports for presentation to RMC and relevant authorities.

Integrity, Anti-Corruption, and Fraud Policies

Assist the Manager and HOD in developing internal controls, frameworks, policies, SOPs, and compliance systems.

Support the overall integrity function and provide assurance assignments as directed by the Head of Group Risk Management & Integrity.

Customer Relationship Management

Maintain effective working relationships across all levels of staff and management, adapting communication and behavior appropriately.

Administrative Support

Perform other duties and responsibilities as assigned by the Head of Group Risk Management & Integrity, including involvement in fraud investigations.

NETWORKING & PRINCIPAL RELATIONSHIPS

F. PERSON SPECIFICATIONS

Qualifications

Certifications

Experience

Specialized Skills / Knowledge

Technical Competencies

Behavioral Competencies