JOB PURPOSE
- Supervise and manage the receipt of concerns, complaints, or disclosures regarding potential misconduct, breaches of integrity, or violations of the company's Code of Conduct, Ethics, or policies.
- Conduct thorough verifications and investigations into alleged integrity breaches and ensure effective implementation of corrective actions where necessary.
KEY ACCOUNTABILITIES
Detection and Investigation
Receive and register whistleblowing complaints professionally and within specified timeframes.
Participate in evidence and intelligence gathering during investigations, including conducting fieldwork in a fair and objective manner.Review and analyze relevant documents and obtain supporting evidence.Monitor case progress and regularly update the immediate superior / Head of Department (HOD).Conduct gap analysis on business activities, ensuring compliance with applicable laws, regulations, and policies.
Reporting to Management, Risk Management Committee (RMC), and Related Agencies
Prepare timely and structured reports on whistleblowing complaints.
Document and compile complete case files with all supporting investigation findings.Draft clear, concise, and informative investigation reports for presentation to RMC and relevant authorities.
Integrity, Anti-Corruption, and Fraud Policies
Assist the Manager and HOD in developing internal controls, frameworks, policies, SOPs, and compliance systems.
Collaborate with support functions (e.g. Human Resources, Legal, Company Secretary) to ensure alignment and effective execution of integrity and anti-corruption initiatives.Lead the coordination and development of the Group Code of Conduct.Support the overall integrity function and provide assurance assignments as directed by the Head of Group Risk Management & Integrity.
Customer Relationship Management
Maintain effective working relationships across all levels of staff and management, adapting communication and behavior appropriately.
Administrative Support
Perform other duties and responsibilities as assigned by the Head of Group Risk Management & Integrity, including involvement in fraud investigations.
NETWORKING & PRINCIPAL RELATIONSHIPS
Senior Management & All EmployeesMalaysian Anti-Corruption Commission (MACC)Malaysian Institute of IntegrityBusiness Ethics Institute of MalaysiaF. PERSON SPECIFICATIONS
Qualifications
Degree in Risk Management, Accountancy, Finance, Investigation, or a related field.Certifications
Certified Fraud Examiner (CFE) is an added advantage.Experience
Minimum 5 years of experience in Integrity, Anti-Bribery, Verification, Investigations, or Internal Audit functions.Specialized Skills / Knowledge
Strong foundation in governance and investigative methodologies.Excellent verbal and written communication skills.Strong report writing and analytical capabilities.Technical Competencies
Proficient in Microsoft Office (Excel, Word, PowerPoint).Working knowledge of data analytics tools and techniques.Behavioral Competencies
Independent thinker with strong planning, organizational, and problem-solving skills.High attention to detail, self-motivated, and a collaborative team player.