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Customer Service & Logistic Executive
Tip CorporationSelangorMalaysia, Selangor, Malaysia9 hours ago
Job descriptionPrevious experience in a customer service or logistics role, preferably within the manufacturing or transport industry Strong communication and interpersonal skills with the ability to build positive relationships with customers Excellent organisational and problem-solving abilities to handle multiple tasks and priorities Proficiency in using relevant software and systems for order management and tracking A proactive and adaptable approach to continuously improve processes and procedures Comprehensive medical and dental coverage Opportunities for career development and training Flexible work arrangements to support work-life balance Company-sponsored social and team-building activities Discounts on our products and services
Overview
Tip Corporation Sdn Bhd is seeking a talented Customer Service & Logistic Executive to join our team. This full-time position is based in Kajang, Selangor and will play a crucial role in delivering exceptional customer service and optimising our logistics operations.
What you'll be doing
- Handling inbound customer queries and requests via phone, email and other communication channels
- Coordinating and tracking shipments to ensure timely and efficient deliveries
- Liaising with internal teams and external logistics providers to resolve any delivery issues
- Maintaining accurate records of customer orders, shipments and inventory levels
- Providing regular reports on logistics performance and customer service metrics
- Identifying opportunities to streamline processes and improve customer experience
What we're looking for
What we offer
About us
Tip Corporation Sdn Bhd is a leading manufacturer and distributor of high-quality industrial products. With a strong presence in the Malaysian market, we pride ourselves on our commitment to innovation, customer satisfaction and sustainable business practices. Join our dynamic team and be a part of our continued success story.
Apply now
Apply now to become our next Customer Service & Logistic Executive!
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Customer Service Executive • SelangorMalaysia, Selangor, Malaysia
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