Digital Client Experience Executive

About Us

We are a forward-thinking training provider dedicated to empowering individuals and organisations through innovative learning solutions. From leadership development to digital upskilling, we partner with clients across industries to deliver impactful, engaging, and results-driven training experiences.

As we grow, we're looking for a

Digital Client Experience Executive

to join our dynamic team and elevate the way we engage with clients throughout their learning journey.

Role Summary

As a

Digital Client Experience Executive

, you'll play a key role in creating and delivering exceptional digital touchpoints and communication experiences for our clients — from onboarding, to training engagement, to post-program follow-ups.

You are part client success, part digital marketer, and part learning ambassador — ensuring every client feels heard, supported, and delighted throughout their training journey with us.

Key Responsibilities

Client Onboarding & Communication

• Coordinate smooth onboarding for new clients via email, WhatsApp, and virtual platforms
• Maintain timely, friendly, and professional communication with clients before, during, and after training programs
• Send digital joining instructions, reminders, feedback forms, and learning resources

Training Engagement Support

Feedback & Post-Training Follow-Up

Digital Experience Enhancements

Required Skills & Experience

Why Join Us?

Be part of exciting corporate training programs and events

Exposure to top industry clients and L&D professionals

Growth opportunities in training technologies, digital marketing, client success, and project management

Young, energetic and purpose-driven team