Operations Executive

The key Job Scopes for our Operation Executive role are :

• Work together with the Business Development team & to plan and execute the implementation process for communities.
• To lead system implementation by providing supporting documentation, on-site system installation.
• To review and streamline the implementation process of the product.
• To coordinate and conduct training with clients regarding the system, participate in community events and campaigns, providing on-site support.
• To engage with the clients constantly and maintain good relationship with clients.
• Report Technical issues to the tech team and follow up internally & constantly update clients on the issue’s status.
• Attend committee meetings on site to provide insights on system’s usage and recommendations of best practices.
• To ensure the internal database in maintained and updated regularly.
• Promote JaGaSolution suite of products and services to existing clients.
• Any additional tasks assigned are to be aligned with the company’s direction.

Job Requirements

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