About Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines. Operating more than 500 stores, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
About the Brand
The coexistence of ‘trend’ and ‘classic’, the no.1 global PREMIUM FASHION BRAND. MLB is a premium lifestyle brand that blends Major League Baseball’s heritage with modern Korean fashion. Since 1997, it has redefined sports culture with an oriental touch, leading trends across Asia through digital marketing, with a strong presence in China, Malaysia, and Singapore.
Summary of the Role
Build and maintain long-term customer relationships to drive sales while representing the brand positively for repeat business. Assist customers with product selection and information while fostering a positive and ethical work environment.
Key Responsibility Areas
- Sales & Customer Service : Achieve sales targets, execute strategies, and provide excellent customer service while maintaining the brand’s luxury image.
- Store Operations : Follow SOPs for opening / closing, maintain store cleanliness, and ensure proper visual merchandising.
- Inventory & Reporting : Manage stock, conduct regular counts, resolve discrepancies, and update reports accurately.
- Compliance & Development : Adhere to company policies, handle customer concerns, and continuously enhance product knowledge.
Key Requirements
Ideal to have at least 2-3 years of retail experience, preferably in fashion.Strong sales ability, exceptional customer service, and clienteling skills to build lasting relationships.Knowledge of inventory management, visual merchandising, and the ability to uphold the brand’s image.Why Join Valiram Retail?
Staff Discounts – Staff enjoy up to 30% discount across all our brands. Employees will be eligible for discount after 1 month of service.Promotion & Salary Increases through Continual Training – We are committed to your training journey for 3 years duration starting with onboarding. We believe in long term training that leads to internal promotion and salary increments. In 2024, we successfully promoted 844 employees internally.VClub Engagement – You can engage in curriculum activities on a monthly basis including badminton, hiking, running and language class, free of charge and meet other employees from across our brands and head office.Professional Psychologists – Valiram have partnered with professional psychologists that are available on our 24 / 7 hotline and is complimentary for all employees.Monetary Benefits – You will be entitled to monetary benefits such as Allowances, Bonus, Commissions, Sales Incentives, and Service Charges.Seniority level
Associate
Employment type
Full-time
Job function
Sales and Product Management
Industries
Retail
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