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S&C GN Song Malaysia – Commerce Consultant (On-Platform Marketing)

S&C GN Song Malaysia – Commerce Consultant (On-Platform Marketing)

Accenture Southeast AsiaKuala Lumpur, Kuala Lumpur, Malaysia
9 hours ago
Job description

Overview

Join to apply for the S&C GN Song Malaysia – Commerce Consultant (On-Platform Marketing) role at Accenture Southeast Asia.

Location : Kuala Lumpur, Malaysia. Travel : 0% to 100% as needed. Seniority level : Mid-Senior level. Employment type : Full-time. Job function : Strategy / Planning and Consulting. Industries : Business Consulting and Services.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. With 569,000 people serving clients in more than 120 countries, Accenture works at the intersection of business and technology to help clients improve performance and create sustainable value. Visit us at

Global Network : Song – Commerce & Sales

The Customer Sales & Service functional team works with clients across marketing, sales, and services. Core offerings include Marketing Transformation, Connected Commerce and Next-Generation Customer Care. The team supports clients across industries including Communications, Banking, Insurance, Energy, Utilities and Retail. The objective is to define business opportunities in e-commerce and digital transformation to optimize client performance.

As a Consultant – E-Commerce Functional Consultant

Level : Consultant. Location : Kuala Lumpur. Travel : Expected 0 to 100% (Post Pandemic).

Principal duties and responsibilities :

  • Possess in-depth knowledge of business processes and ecommerce platforms and act as a trusted advisor to clients.
  • Bring industry best practices and expertise while defining outcomes and to-be processes in collaboration with the business.
  • Collaborate with multiple teams (business, development, testing) to bridge business problems and technical solutions.
  • Engage with the business, identify what to track and evaluate, and provide actionable recommendations.
  • Be flexible in working on different Digital Commerce or related engagements as required.
  • Translate business language into user stories / requirements understandable by the technical team.
  • Be creative, innovative, independent or team-oriented as required, and able to work in a fast-paced environment with the ability to abstract details into patterns.
  • Demonstrate strong oral and written communication skills, including presentations.

You will have opportunities to develop functional skills through formal and informal training programs. Accenture is an equal opportunities employer and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Candidate Requirements

  • Bachelor’s degree or certification in a related field or equivalent experience.
  • Understanding of Digital Commerce channels, ecosystem, setup, operations, growth and optimization.
  • 3–5 years of hands-on experience in areas such as :
  • Commerce Strategy (Channel / Product / Campaigns)
  • Marketplace Setup & Operations (Shopee / Lazada, etc.)
  • Commerce Platform Setup & Operations (Shopify / Magento / Hybris or SAP Commerce Cloud / Salesforce Commerce Cloud / etc)
  • Social Commerce (TikTok / etc)
  • SEO / Generative SEO
  • On and Off Platform Marketing for Commerce
  • Retail / Distributor / eDistributors
  • Other Commerce Methods / Channels
  • Experience in client and stakeholder management
  • Functional Consulting or Business Analyst experience in Digital Commerce (plus)
  • Certifications in related domains (plus)
  • Google Analytics / Tag Manager
  • Power BI / Google Data Studio / Data Visualization tools
  • Other relevant certifications
  • Additional details :

  • Seniority level : Mid-Senior level
  • Location : Kuala Lumpur
  • Travel : 0–100%
  • #J-18808-Ljbffr

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    Consultant Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia

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