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Technical Support Specialist
Eats365 Sdn BhdPetaling Jaya, Selangor, Malaysia11 hours ago
Job descriptionDiploma or High Diploma in Computer Science or related industries Minimum 1 year experience in IT industry Fluency in spoken and written English and Cantonese ( Cantonese & Mandarin ) Good in English and communication skills that able to interact with colleagues in different markets. Fresh graduates are also welcome to apply ITIL V3 or V4 certified Familiarize with ticketing system ( Zoho Desk as an add advantage) and ITSM workflow. Hands on experience in iOS operating system to enduser support ( added advantage ) Good team player, self-motivated Immediate available is highly preferred Able to work on shifts and weekends ( 9am-6pm or 315pm-1215am )
About the Role
- We’re looking for a Technical Support Specialist who will require to manage our merchants / customers enquiries or issues via various communication mediums.
- To this end, you will need to be have a problem solving and team player mindset as you are require to work closely with other team mates or cross support engineers to resolve our merchant / customers queries
- This role will be supporting on Hong Kong, Taiwan, Malaysia, Singapore (and other regions) using mainly on cantonese (Cantonese 80% Mandarin 20% ) language
What You’ll Need
(Apply now at #J-18808-Ljbffr
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Technical Specialist • Petaling Jaya, Selangor, Malaysia
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