Technical Executive

Minimum requirements

Over 2 years of experience in repairing iOS and Android devices

Fluent in English and another language

Proficient in Microsoft Office applications, ie Word, Excel and PowerPoint

Post-secondary education, eg STPM, A-level, diploma or equivalent

Confident leader and public speaker

Good commercial awareness and understanding of the market

Valid class B driving license

Key responsibilities

Conducting technical training sessions for team members and workshop participants

Leading and supervising the performance of remote technical teams

Providing service and customer support during field visits or dispatches

Managing all on-site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Setting up hardware and installing and configure relevant software and drivers

Maintaining and repairing smartphones, tablets and similar technological equipment or peripheral devices

Installing well-functioning networks and manage components

Handling cash and card transactions with customers

Issuing receipts, refunds, change or documents