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E-Commerce Growth Manager

E-Commerce Growth Manager

StoreHubKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we’re building a dream team where all colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the E-Commerce Growth Manager role, you will lead DealsClub —StoreHub’s packaging and supplies vertical—into a high-growth e-commerce business powered by data, automation, and relentless execution. You’ll own this business end‑to‑end : revenue, campaigns, performance, and customer growth, and transform it from a project into a thriving e-commerce vertical that compounds month after month.

This is not a role for maintainers; it’s a role for builders.

What you will do :

  • Build and Scale the Business

Own the full P&L for DealsClub; revenue, margin, and category performance.

  • Develop and execute monthly growth campaigns (bundles, discounts, loyalty credits, vouchers).
  • Optimise product mix, pricing, and site merchandising for sales velocity and profitability.
  • Oversee fulfilment accuracy and ensure smooth daily operations.
  • Drive Merchant Conversion and Retention
  • Convert StoreHub merchants into active buyers through intelligent touchpoints (dashboard, email, onboarding, events).

  • Build retention systems; reorder nudges, smart recommendations, and wallet credits.
  • Use data to identify drop‑offs, customer segments, and behaviour loops.
  • Run High-Performance Marketing and Experiments
  • Design and execute always‑on campaigns that increase GMV and order frequency.

  • Manage ad budgets and creatives across channels (Meta, email, dashboard).
  • Run A / B tests to discover what actually moves revenue and conversion.
  • Be the Data and Automation Architect
  • Use BI tools and AI assistants to generate insights, automate reports, and track key metrics.

  • Implement lightweight automations to improve speed and reduce manual work.
  • Create growth dashboards for leadership visibility.
  • Operate Like a Founder
  • Make business decisions with ownership, urgency, and accountability.

  • Collaborate cross‑functionally with Marketing, BI, and Ops to move fast.
  • Build the foundation for a future team once revenue scale justifies expansion.
  • How you will need to be :

  • Entrepreneurial, resourceful, and obsessed with results.
  • Highly analytical with strong commercial acumen and P&L understanding.
  • Hands‑on operator; comfortable executing campaigns, analysing data, and optimising on the fly.
  • Comfortable using AI tools (ChatGPT, Claude, etc.) to increase productivity and creativity.
  • Experienced with Shopify, Google Analytics, Meta Ads Manager, and BI tools.
  • What you need to have :

  • 5–8 years of experience in e-commerce, growth, or category management, preferably within F&B, B2B supply, or retail.
  • Proven record of delivering measurable growth in GMV, conversion rate, or retention.
  • What makes working at StoreHub awesome (and refreshing!) :

  • Our people – for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer‑learning.
  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of corporate nonsense you’ll feel right at home.
  • Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
  • Impact not just effort. We recognize that results are not tied to the number of hours worked. There’s no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don’t measure contribution by hard work or long hours.
  • CHANGE. Our core values are super important to us. The more you resonate with them, the more you’ll find yourself a good fit.

  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an
  • sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence
  • We do have all the other cool perks too :

  • Apple Macbooks for everyone
  • Free Season Parking
  • Fully stocked fridge and pantry – Coffee, snacks, and more yums
  • Cutting edge tools. If something can be automated, we’ll make it happen
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Opportunities for career growth and continuous learning
  • We are an equal‑opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

    #J-18808-Ljbffr

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    Manager Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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