To support the design, execution, and continuous improvement of total rewards and performance management programs that drive employee engagement, operational efficiency, and business alignment.
Key responsibilities :
Total Rewards Operations
- Coordinate and administer compensation, benefits, and performance management processes in alignment with internal policies and governance frameworks.
- Support the annual salary review cycle, including :
- Data validation and cleansing
- Compensation analytics and pay positioning
- Preparation of communication materials and manager toolkits
- Collaborate with HR Shared Services (HRSSC) to gather and validate data for total rewards analysis and reporting.
- Prepare and maintain total rewards reports, including benchmarking surveys, KMP reporting, and incentive payout tracking.
- Analyse compensation trends and survey data to support recommendations on market competitiveness and internal equity.
- Partner with HR and Finance teams on budgeting, accruals, and payment processing for rewards programs.
- Contribute to the development and refinement of total rewards policies, frameworks, and communication strategies.
- Support the review and analysis of sales incentive campaigns, including performance metrics, payout calculations, and effectiveness assessments.
Benefits Administration
Assist in the administration of employee benefits programs, including medical claims analysis, insurance renewals, and wellness initiatives.Act as a Centre of Excellence liaison to HRSSC for employee queries and benefits-related communications.Support the evaluation and enhancement of benefits offerings based on employee feedback and market trends.Performance Management
Coordinate performance review cycles (goal setting, mid-year, year-end, continuous feedback), ensuring timely execution and system readiness.Support the implementation and adoption of the performance management system, including user training and troubleshooting.Assist in performance calibration sessions and reporting to ensure fairness and alignment with business outcomes.Data & Reporting
Compile and analyse compensation, benefits, and performance data to identify trends, gaps, and opportunities.Develop and maintain dashboards and reports to support management decision-making and governance reviews.Ensure data integrity and compliance with audit and regulatory requirements.Project & Change Support
Provide coordination and administrative support for HR projects related to performance, rewards, and benefits.Participate in change management and communication initiatives to drive understanding and adoption of new programs or policies.Requirements : Skills
Proficiency in Excel, Word and PowerPointIntermediate in data analysis and problem-solvingDetail-orientedKnowledge
Degree in Human Resource, Business, Management, or related fieldFoundational understanding of compensation and benefits laws, regulations, and compliance requirementsTotal Rewards certification (e.g., CTRS, CTRP) is an advantageExperience
2 to 3 years of hands-on experience in performance management, rewards, or employee benefitsExperience with HR systems and or analytical toolsSeniority level : Associate
Employment type : Full-time
Job function : Analyst
Industries : Banking
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