Human Resource Executive, Retail Recruitment (1-Year Contract)

Human Resource Executive, Retail Recruitment (1-Year Contract)

SEPHORA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA’s omni‑channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click & Collect and marketplace).

Responsibilities

• Work with Retail HR Business Partners to identify sourcing channels and strategies to extend the talent pool (e.g., job boards, social channels, community groups, event outreach).
• Proactively source passive and active candidates as directed, using basic Boolean searches, job board filters and internal talent pools.
• Review incoming candidate lists from job portals, internal referrals and vendor recommendations.
• Perform initial screening against the requirements of the role and create shortlists with clear rationale, providing recommended next steps for the Hiring Managers.
• Maintain accurate candidate status and notes in the Applicant Tracking System.
• Act as the primary point of contact for sourcing vendors—distribute briefs, clarify role requirements, track delivery and follow up on candidate submissions.
• Monitor vendor performance (quality, responsiveness, SLAs) and elevate issues to Retail HR Business Partners when necessary.
• Schedule interviews between candidates, Hiring Managers and interview panels; arrange virtual or onsite logistics and circulate interview packs on time.
• Manage candidate communications (confirmation, reminders, feedback, offers where applicable) to deliver a positive experience.
• Maintain sourcing dashboards and weekly status updates (e.g., candidate pipelines, submission‑to‑interview ratios, vendor scorecards).
• Suggest improvements to sourcing workflows, job advertisement wording or candidate assessment criteria to increase hire quality and speed.
• Assist with campus or community outreach events, recruitment drives and other retail hiring initiatives as required.

Qualifications

Benefits & Culture

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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