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Senior Executive, Quality Assurance
FFM BerhadSelangorMalaysia, Selangor, Malaysia18 hours ago
Job descriptionBachelor’s Degree in Animal Science, Veterinary, Food Technology, Agriculture, or a related field. Strong knowledge of Quality Management Systems (QMS), especially ISO 9001, and food safety standards such as HACCP and GMP. Hands-on experience with MSPO implementation is highly preferred. Good understanding of farm biosecurity, animal welfare, and environmental management practices. Strong analytical, problem-solving, and communication skills. Able to work independently. Minimum 5 years of QA experience in the poultry industry, preferably in layer farming. Able to make and assess personal / team decisions and align actions with organization’s vision and mission. Able to establish and maintain open / trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal. Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal / external changes. Able to display accountability for team and personal decisions / outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments. Able to understand and prioritise stakeholders’ needs / expectations and develop solutions to improve service delivery. Able to appreciate the complex interrelationships between external factors and internal business operations and inspires, influences, and motivates others toward a common goal for mutual success partnerships. Able to nurture the culture of learning organization. Able to develop strategic plans in response to market shifts and shocks to accomplish organizational goals; adaptability to changes in business landscape.
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Job Responsibilities
- Oversee and ensure the implementation and compliance of quality assurance programs, biosecurity, and food safety standards across all layer farming operations.
- Support continuous improvement in product quality, animal welfare, and farm hygiene, in line with regulatory, customer, and internal requirements.
- Maintain a Quality Management System that complies with ISO 9001 standards and support MSPO (Malaysian Sustainable Palm Oil) sustainability initiatives.
- Develop, implement, and monitor QA procedures and SOPs in layer farms, ensuring compliance with regulatory requirements (DVS, Department of Health, etc.).
- Maintain and enhance the Quality Management System (QMS) in accordance with ISO 9001 standards.
- Conduct regular audits and inspections of layer farm operations (feed, water, environment, egg handling, etc.) to ensure hygiene, animal health, and product safety standards.
- Investigate quality issues, non-conformance, or deviations, and recommend corrective and preventive actions (CAPA).
- Manage documentation related to farm QA programs including ISO 9001, MSPO, and other relevant standards.
- Update and maintain all quality system-related documents and records, ensuring all quality records are properly filed and readily accessible for audits or inspections.
- Support farm operations in quality-related training for staff and workers (biosecurity, hygiene practices, SOPs).
- Prepare monthly QA reports and updates for management review.
- Lead or support internal and external audits (e.g., ISO 9001, MSPO, certification bodies, customer audits).
- Monitor compliance with MSPO principles related to sustainability, traceability, safety, and environmental management.
Education & Qualification
Relevant Experience & Years of Service
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Quality Assurance Executive • SelangorMalaysia, Selangor, Malaysia
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