Account Manager

Our Purpose : Helping innovators inspire minds, drive change, and enrich lives through thoughtfully choreographed content.

We're Mediashock – a team that bridges the gap between technical brilliance and human understanding. We specialize in B2B tech and engineering companies that are often considered "too complex to market." Our approach isn't about flashy creativity; it's about diving deep into our clients' industries to translate technical complexity into content that actually connects and drives results.

Our work spans strategic communications, key visual design, hybrid events, and content strategies involving explainers, documentaries, and webinars across South-East Asia and the broader APAC region. We're not here to create pretty content that wins awards – we're here to create effective content that helps businesses scale.

The Role

We're looking for an Account Manager (remote) who values substance over style and effectiveness over aesthetics. Someone who can dive deep into technical subjects without getting lost in the jargon, and who finds satisfaction in methodically breaking down complex problems.

You'll be the bridge between our clients' technical expertise and our content teams, ensuring that we deliver work that doesn't just look good but actually achieves business objectives. You're analytically minded enough to understand the metrics that matter, while being a strong enough communicator to maintain authentic client relationships.

Key Responsibilities

• Lead and manage client relationships across the APAC region with authenticity and precision
• Develop and maintain methodical project timelines, budgets, and resource allocation plans
• Dive deeper than the surface request to understand clients' underlying business objectives
• Collaborate with creative teams to translate technical briefs into effective content strategies
• Coordinate across departments, embracing our "Better Together" approach to delivery
• Participate in pitches and presentations with evidence-based reasoning rather than empty promises
• Monitor project profitability and manage scope changes with transparency
• Ensure quality control throughout the project lifecycle with attention to effectiveness, not just aesthetics

Required Experience & Qualifications

You'll Thrive Here If :

This Might Not Be the Role for You If :

What We Offer :

Job Types : Full-time, Permanent

Pay : RM80, RM120,000.00 per year

Benefits :

Application Question(s) :

Work Location : In person

Expected Start Date : 11 / 01 / 2025