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Account Manager

Account Manager

Trinity Workforce Solution (M) Sdn BhdPetaling Jaya, Selangor, Malaysia
16 hours ago
Job description

Industry : Food & Digital Commerce

About the Role

Join Commercial Malaysia team and play a key role in managing merchant relationships while driving the adoption of our latest omnicommerce solutions – including Dine-Out Deals, Scan to Order, Reservations, and Loyalty-as-a-Service. This role is all about building strong partnerships, ensuring operational excellence, and helping merchants grow their business.

What You Will Do

  • Manage and grow relationships with existing merchants
  • Onboard and support merchants in adopting omnicommerce products
  • Identify growth opportunities using data and analytics (Excel)
  • Collaborate with sales, marketing, and product teams to deliver results
  • Drive product adoption and ensure merchants get the most value from company's solutions

What We're Looking For

  • 2+ years of experience in account management, sales, or a similar role
  • Bachelor's degree or equivalent experience
  • Strong relationship management and communication skills
  • Proficiency in Excel (advanced skills a plus)
  • Highly organized, analytical, and able to work under deadlines
  • Fluent in English and Bahasa Malaysia (Mandarin is an advantage)
  • Job Types : Full-time, Contract

    Contract length : 12 months

    Pay : RM4,500.00 per month

    Benefits :

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Application Question(s) :

  • Have you worked with merchants, partners, or clients before? If yes, can you share an example of how you managed the relationship?
  • Do you have at least 2 years of experience in account management, sales, or a related role?
  • Have you previously managed merchant or client accounts? If yes, what type of merchants / clients and how many accounts did you handle?
  • Work Location : In person

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    Account Manager • Petaling Jaya, Selangor, Malaysia

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