This job offer is not available in your country.

Customer Service Officer

Seener Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

2 days ago

Job description

Requirements

Applicants with more than 1 year of sales experience, and those with relevant experience in Internet sales are preferred;
Able to speak in English and Mandarin
Candidates must possess at least SPM
Have strong customer communication and negotiation skills, and skilled customer relationship mining and in-depth capabilities;
Have good learning ability, execution ability, pressure resistance, strong sense of responsibility and patience;
Have high enthusiasm for sales work and customer service fields;
Have fluent English & Mandarin communication skills to liaise with stakeholders.

Working Hours :

This role follows a rotating shift system with the following possible shifts :

9 : 00 AM – 6 : 00 PM

1 : 30 PM – 10 : 30 PM

5 : 00 PM – 2 : 00 AM

5 working days per week with 2 days off.

Responsibilities

Based on department goals, customize your own sales goals every month and complete monthly targets according to the goals;

Explore the potential needs of high sea users, provide timely and professional services to each user, and form an integrated customer service and sales;

Respond to and answer users' online inquiries in a timely manner to establish ongoing customer relationships;

Maintain and develop each assigned customer online and offline with a positive and responsible service attitude and professional knowledge reserve;

Provide timely feedback on abnormal situations, handle user inquiries in a timely manner, and serve as an effective bridge for communication between the platform and customers;

Analyze and summarize the work process and suggestions made by users, and provide timely feedback;

Cooperate across departments, actively cooperate with assistance and solve problems;

Work proactively, Comply with arrangements of superiors, and complete work tasks with quality and quantity.

Any other matters as requested by the department manager

Benefits

13 months bonus

Allowance and commission

Medical benefits

Annual leave

EPF and SOCSO

Afternoon tea and snacks

Friendly working culture

Additional Benefits

Training Provided

Performance Bonus

Medical Insurance

Skills

Communication Skills Problem-Solving Skills Time Management Sales experience Patience

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More Save

Create a job alert for this search

Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

Customer Service Officer

moomooKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Responsible for local and overseas customers / clients, where the work languages used are English, Malay and Chinese.Respond to customer / client inquiries and provide comprehensive support via various...Show moreLast updated: 30+ days ago

Customer Service Officer - Inbound Call Center

Allianz General Insurance Company (MalayKUALA LUMPUR, Federal Territory of Kuala Lumpur, MY

Customer Service Officer (Call Centre)

SedgwickKuala Lumpur

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.A career at Sedgwick means experiencing our culture of caring.It means having fle...Show moreLast updated: 30+ days ago

Customer Service

Pudu Ria Florist Trading Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Language : Mandarin, English, Bahasa Malaysia.Candidates must possess at least Diploma.Minimum 1-2 years with related field, Customer Service, Administrator, Strong communication and interpersonal s...Show moreLast updated: 15 days ago

Customer Service Executive

WEEGETU ONLINE ENTERPRISEKuala Lumpur, WP Kuala Lumpur, Malaysia

Minimum SPM or equivalent qualification; additional certifications in IT or customer service is a plus.Fresh graduates are encouraged to apply. Required Languages(s) : English, Mandarin (Mandarin spe...Show moreLast updated: 13 days ago

Customer Sales Officer

Ria Money TransferKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Customer On-Boarding Specialist.Customer On-Boarding Specialist main role is to assist RIA CICO merchants to register new users for the RIA mobile app and to assist merchants to generate assisted r...Show moreLast updated: 20 days ago

Customer Service Representative

GoGoXKuala Lumpur, Kuala Lumpur, MY

Quick Apply

We are seeking a dedicated Customer Service Representative to provide logistical support and handle customer inquiries.You will be responsible for responding to customer concerns, managing complain...Show moreLast updated: 30+ days ago

Customer Service Executive

EPS ConsultantsKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Respond promptly to customer inquiries made through phone.Provide accurate information regarding products, services, and company policies. Handle complaints and resolve issues efficiently, with a fo...Show moreLast updated: 30+ days ago

Customer Care Officer

CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care to join our team. Our teams are collaborative, vibrant a...Show moreLast updated: 30+ days ago

Customer Service Assistant

SLS Bearings (Malaysia) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Required language(s) : English, Bahasa Malaysia, Mandarin speaker are an advantage but optional.Candidate must possess at least a SPM / UEC / Diploma or above. Fresh graduates are also encouraged to a...Show moreLast updated: 10 days ago

Customer Service Chinese

Manpower Staffing Services (Malaysia) Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

Candidate must possess at least a SPM.Required language(s) : Mandarin & English.You can connect with me directly on WhatsApp me on + • • • • • • • • • • • • • for more details. Responsible for providing customer ...Show moreLast updated: 2 days ago

Customer Service Officer (CSO Inbound)

AdeccoFederal Territory of Kuala Lumpur, Kuala Lumpur, MY

Ensures highest standard of service delivery on personalized phone services to our customers.Identifies and handles customer enquires completely and accurately. Resolves customer complaints and prob...Show moreLast updated: 30+ days ago

Community Officer (Customer Service, Operations, Events)

the HiveKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each brin...Show moreLast updated: 30+ days ago

Customer Service

KL Malaysia Dental Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Fluent in English, Bahasa Malaysia, and Mandarin – must be able to communicate effectively with diverse patients.Outgoing, friendly, and confident – naturally engaging and passionate about people.C...Show moreLast updated: 12 days ago

Customer Service Officer (Emergency Response)

Cretev Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Willing and able to work on shift.Fresh graduates without experience but eager to learn are welcome.To handle 999 incoming calls from callers relating to emergency cases, with objective providing a...Show moreLast updated: 15 days ago

SO, Customer Service Officer-Inbound, Contact Centre

United Overseas BankKuala Lumpur , Malaysia

SO, Customer Service Officer-Inbound, Contact Centre.Posting Date : 11 Jun 2025 Location : .Kuala Lumpur (City Area), MY, 50350. Company : United Overseas Bank (Malaysia) Bhd.United Overseas Bank Limite...Show moreLast updated: 15 days ago

Officer, Customer Service

Sime Darby Property BerhadKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

To support customers by providing helpful information, answering questions and responding to complaints.To manning the information counter, welcoming customer and assisting customers with enquiries...Show moreLast updated: 30+ days ago

Customer Service Executive

John CraneKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Prepare sales and service quotations for related products and services.Enter sales and service orders into SAP business systems. Monitor sales and service orders / expedite parts.Digitize documents to...Show moreLast updated: 5 days ago