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Claims Coordinator

Claims Coordinator

Lancesoft MalaysiaKuala Lumpur, Malaysia
3 days ago
Job description

Overview

We are looking for dedicated team members to support the resolution of legacy reinsurance recovery claims. In this role, you will manage aged claims, verify historical data, liaise with cedants, reinsurers, and internal teams, and ensure timely closure of outstanding claims. Your contribution will be key to resolving legacy issues while ensuring smooth daily claims operations. Key Responsibilities

Review and verify

aged reinsurance recovery claims , including historical records, emails, and supporting documents. Coordinate with

clients, cedants, reinsurers, and internal teams

to confirm settlement statuses. Reconcile

statements of claims

across reinsurers, clients, and cedants. Monitor and follow up on outstanding claims with (re)insurers via

emails, calls, and meetings , ensuring compliance with company standards. Compile and maintain

accurate documentation

and supporting evidence required by the market. Prepare

weekly claims statistics reports

to track and analyze claim movements. Support

process improvements

to reduce recurrence of legacy claim issues. Requirements

Excellent

English communication skills

(verbal and written). Proficiency in

Microsoft Excel

for data tracking and reporting. High

attention to detail

and accuracy. Comfortable handling

administrative and repetitive tasks

with consistency. Seniority level

Entry level Employment type

Full-time Job function

Administrative Industries

Claims Adjusting, Actuarial Services and Insurance

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Coordinator • Kuala Lumpur, Malaysia

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