Sales Manager

Develop and maintain strong relationships with travel agents, tour operators, and wholesalers to generate room bookings.

Identify new travel trade partners and establish business agreements to expand the hotel’s market reach.

Manage existing travel agent accounts, ensuring continuous engagement and satisfaction.

Conduct regular sales calls, courtesy visits, and product updates with key partners.

2. Contracting & Rate Negotiation

Negotiate corporate and leisure travel agent rates, allotments, and special offers in line with revenue and yield strategy.

Ensure timely renewal of annual contracts with competitive pricing and value-added benefits.

Work closely with Revenue and Reservations teams to monitor room inventory allocations and booking performance.

3. Sales Strategy & Market Development

Develop annual sales plans and action strategies to grow revenue from the travel agent segment.

Identify emerging travel trends, seasonal opportunities, and new market segments (e.g. domestic leisure, inbound groups).

Collaborate with marketing to support travel trade campaigns, familiarization trips (FAM), and travel fairs.

4. Performance Monitoring & Reporting

Track production from travel agents and analyze performance by market and channel.

Prepare regular sales reports, forecasts, and competitor analysis.

Recommend corrective actions to improve sales conversion and market share.

Coordinate with the Front Office, Reservations, and Revenue teams to ensure seamless handling of travel agent bookings and group check‑ins.

Liaise with Finance to ensure accuracy in commission handling and credit arrangements.

Work with Marketing on collateral, promotions, and travel agent communications.

6. Representation & Networking

Represent the hotel at trade shows, travel marts, exhibitions, and networking events to promote the property.

Host familiarization trips (FAM trips) and site inspections for travel partners.

Strengthen the hotel’s brand visibility in the travel trade community.

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Salary match Number of applicants Skills match

Your application will include the following questions :

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales manager?
• Do you have experience in a sales role?
• How many years' experience do you have as a manager / team lead?
• Are you willing to travel for this role when required?

Plenitude Berhad is a public‑listed company with core interests in property development, property investment, property management and hospitality services.

The Plenitude Group commands a diverse portfolio of business ventures related to property and hotels. Its developments are recognized for their strategic locations, easy accessibility and comprehensive amenities.

For more information, please go to

Vision

The Group's vision is to be a property developer that builds sustainable communities of the future.

Mission

The Group is committed to establish a strong presence in the property sector, grow with balanced and competitive aggression, meet the satisfaction of customers and deliver long-term value to stakeholders.

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