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Customer Service Assistant
LikeGombak, Selangor, Malaysia30+ days ago
Job descriptionComputer-literate and able to use Microsoft Excel confidently Communication skills in Bahasa Malaysia and English Fresh graduates are encouraged to apply The Bonus EPF / SOCSO / EIS Annual leave Nearby MRT station – Company provides shuttle service
Responsibilities
- Track and report creator performance metrics and analytics
- Identify and prospect new potential sellers
- Collaborate with creators, affiliates, and sellers on TikTok operations
- Assist in developing TikTok marketing strategies and content calendars
- Assist users with inquiries, troubleshoot issues, and provide support regarding their accounts, content, or platform policies
- Communicate with creators, affiliates, and sellers through emails, chats, or phone calls to resolve problems efficiently
Qualifications
Benefits
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Customer Service Assistant • Gombak, Selangor, Malaysia
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