IT Executive / Senior IT Executive

Position Summary :

The IT personnel will be responsible to manage the advanced ICT technical support and advice service to administrative and curriculum areas as required across the school and agreed in negotiation with the ICT Subject HOD and / or School Leadership Team.

Key Responsibilities :

I. Technical Support & Troubleshooting

• To maintain the school management system (iSAMS), providing the lead for the management and co-ordination of efficient procedures relating to school assessment data systems, maintaining accuracy, integrity and confidentiality.
• Provide Level 1 and Level 2 IT support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain operating systems, applications, and IT equipment (PCs, printers, CCTVs, etc.).
• To manage the reporting of pupil progress to parents, including the setting up of the reporting system in iSAMS and the production of the reports with relevant members of staff.
• Respond to and resolve IT Helpdesk requests and incidents within agreed timelines.

II. System & Network Administration

III. IT Security & Compliance

IV. Procurement & Asset Management

V. Projects & Implementation

Requirements :

SAFEGUARDING

King Henry VIII College Malaysia is committed to the well-being of all the children in our care, and to all acknowledged Safeguarding procedures. All teachers at the school must have up-to-date Safeguarding training and understand their safeguarding responsibilities.