Executive, Operations Support

Job Description - Executive, Operations Support (MER0003VEB)

Executive, Operations Support Group : Mercedes-Benz Group AG

Description

You are on a mission Financial Excellence with Mercedes-Benz Services Malaysia!

As a part of one of the most prominent captive financial services providers, we are not just offering a job, but a passage to unparalleled professional growth. We are on the lookout for passionate, driven individuals who are ready to accelerate their careers and shape the future of mobility.

At Mercedes-Benz, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, Mercedes-Benz Services Malaysia is your destination.

Here is the role at a glance that might be beneficial for you to know.

The job holder is generally responsible for :

• The role plays a strategic and hands‑on role in maintaining operational efficiency and supporting cross‑functional teams through accurate reporting, effective budgeting & inventory control, responsive support for other operational tasks, and providing high‑level assistance to the Leadership team.

Here is the duties and responsibilities :

Daily Operational Reporting

Budgeting, Expenses & Inventory Management

Assist in preparing and monitoring budgets for general and administrative (G&A) expenses.

Track actual expenditures against budget and provide variance analysis.

Track consumption trends and forecast monthly needs; prepare simple re‑order plans aligned to budget.

Support invoice processing, purchase requisitions, including receiving and verifying deliveries against POs / invoices; reconcile discrepancies and log goods received.

Coordinate with vendors for price quotes, deliveries, substitutions, and returns; maintain a current price book.

Maintain par levels for office, pantry, and event supplies; perform weekly cycle counts and update on‑hand balances.

Create and own a replenishment calendar (e.g., weekly pantry, monthly stationery) to prevent stock‑outs.

Conduct quarterly mini‑audits (spot checks) and report variance, wastage, or expired items with corrective actions.

Other Operational Support

Provide responsive support for projects, meetings, and events including adhoc requests.

Assist in documentation, data entry, coordination and execution of operational tasks.

Support cross‑departmental initiatives as required and ensure timely follow‑up.

Assist in end‑to‑end vendor management process (e.g. vendor registration, collect KYC / tax / banking details, initiate vendor setup, align on SLAs, and ensure PO / invoicing compliance, maintain a simple vendor / contact directory and refresh annually; track renewal dates for standing orders and service agreements).

Process staff expense reimbursements in Concur for top management level, including receipt validation, coding to correct cost centres, and exception follow‑ups.

Qualifications

Education

Minimum 3-5 years of working experience in operations support or project management.

Specific knowledge and Capabilities

Financial Knowledge - Requires basic knowledge of financial terms and principles.

Good communication (verbal & written) skills in English (a second Asian language in addition is a plus).

Problem‑Solving - Proactive in identifying issues and implementing effective solutions.

High degree of multi‑tasking and time management capability with strong sense of urgency to complete tasks ahead of schedule and able to bring creativity to topics.

Meticulous, organized, and resourceful.

Ability to work independently and maintain confidentiality.

If you have the drive to succeed and the desire to work with the best, we invite you to apply.

Take the lead on your career path with Mercedes-Benz Services Malaysia and let's shape the future of automotive finance together!

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