Senior Business Development Executive (Certification)

Senior Business Development Executive (Certification)

Impactiva Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Responsibilities

• Building relationship with consultants for lead generation.
• Developing new markets in collaboration with Operations and Back Office staff.
• Follow-up on New Enquiries related to the scheme / product / territory assigned.
• Support in retaining customers and ensuring renewals are closed and minimizing attrition.
• Managing customer accounts assigned, including Recertification and upselling.
• Review of Contracts, RFP, Tenders. Complying to the Commercial guidelines.
• Identify market trends, needs and competitor activities and report on a timely manner.
• Proper Handover to Operations through effective communication and documentation. Processing Quotations before hand over to Operations.
• Preparation of the sales strategy, including marketing plan.
• Representing BV at industrial events, conferences and be the face of BV.
• Contributing to ideas for brochures and building up track records for marketing.
• Up-date visual presentation material (E.g. Presentation slides)
• Conduct Presentation on Bureau Veritas Certification services.
• Customer Relationship Management using sales tools (ie Salesforce), Certificate Handover, effective resolution of customer complaints.
• Professional Negotiation, internal and external stakeholder management.
• Cross Selling with other departments, having a solution selling / consultative selling mindset.
• Timely Salesforce update and clean pipeline.
• Any other job functions assigned from time to time.

Job Requirements

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Retail Apparel and Fashion

#J-18808-Ljbffr