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Marketing Manager
Trinity Workforce Solution Sdn Bhd - MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia22 hours ago
Job descriptionBachelor's Degree or above. Bilingual in English and Mandarin (spoken, written, and reading). Minimum 2 years' experience in a marketing manager role, with focus on CRM, Customer Experience, or Marketing Communications. Strong proficiency in CRM systems, customer journey planning, and maximizing CRM capabilities. Skilled in prioritization, optimization, and drawback planning. Strategic thinker with proven leadership in team development. Customer-centric, adaptable in problem-solving, and results-driven. Proficient in G Suite, Microsoft Office, and PowerPoint.
Job Title : Marketing Manager (MY) / Digital CRM Manager - Igaming Industry
Employment Type : Full-Time
Working Mode : Hybrid
Location : Old Klang Road, Jalan Kuchai Lama KL
Language Requirement : English & Mandarin
Key Responsibilities
- Develop and implement CRM strategies using various tools (e.g., Fast Track, BI, AI) to meet stakeholder objectives.
- Monitor, review, and optimize CRM campaign performance.
- Analyze market trends, player behavior, and customer journeys to guide CRM strategy.
- Collaborate with cross-functional teams and stakeholders to drive results.
- Lead and mentor the CRM team to ensure task effectiveness and alignment with business goals.
- Prepare performance reports measuring outcomes against business objectives.
- Promote knowledge-sharing through effective communication and documentation.
Qualifications
Must-Have :
Nice-to-Have :
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Marketing Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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