Customer Service Representative

Job Responsibility

Key Responsibilities

ï¸ Product Support : Assist customers inquiries, troubleshooting, and resolving issues.

Communication : Provide prompt and courteous responses to customer emails, calls, and chats.

Reporting : Maintain accurate records of customer interactions and feedback.

Customer Satisfaction : Ensure a high level of customer satisfaction by going above and beyond in service delivery.

Job Requirements

• Join Our Team as a Customer Service Specialist

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the Telecommunication industry? If so, we want to hear from you

What We Offer : Â

Job Position : Customer Service Executive (Mandarin Speaker)

Working Hours : Shift Rotational Basis (8am - 9pm)

Location : Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

Salary : Monthly salary minimum RM2800 with Allowances and Incentives

ϸ Skills & Qualifications

Technical Proficiency : Familiarity with TELCO is a plus.

Problem-Solving : Ability to think on your feet and resolve issues quickly.

ï¸ Communication :

Excellent verbal (Mandarin & English)

and written communication skills.

Experience : Previous experience in customer service or technical support.

Fresh graduate is welcomedÂ

Job Benefits

Perks & Benefits :

ï¸ Paid Time Off : Generous vacation days and holidays.

(5 working days per week)

Growth Opportunities : Professional development and career advancement.

Health Coverage : Medical leave entitlement

Team Environment : Work with a supportive and dynamic team.

Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to and let us know why youâd be a great fit HR will look for youÂ