Talent.com
R533038 Director, HR Service Management

R533038 Director, HR Service Management

half the skyKuala Lumpur, Malaysia
30+ days ago
Job description

About the Role

Organon is seeking a dynamic and strategic Director of HR Service Management to lead key HR initiatives within the HR Services function. This newly created role will also play a crucial part in ensuring the seamless execution of high-impact projects while spearheading process enhancements that drive efficiency and innovation.

Key Responsibilities

  • Lead

strategic HR initiatives

and transformation projects across HR Services teams and the rest of the HR function to enhance service efficiency and innovation.

  • Oversee the
  • ESS HR Services portfolio of projects , ensuring alignment with business goals and successful execution.

  • Drive
  • continuous improvement

    efforts by identifying opportunities for process optimization and increased operational effectiveness. Mentor and guide members of the community to embed continuous improvement into our ways of working.

  • Establish and manage
  • operational metrics and key KPIs

    to ensure HR service excellence.

  • Collaborate closely with HR and business leaders to align
  • HR service strategies

    with company objectives.

  • Monitor project milestones, risks, and performance metrics to ensure timely delivery of HR transformation initiatives and ongoing BAU projects.
  • Foster a culture of
  • innovation and change management

    within the HR Services function.

  • Act as a key point of contact and subject matter expert for
  • HR service governance & compliance efforts (e.g. GDPR, SOX) , ensuring compliance and best practices in service delivery.

    Qualifications & Experience

  • Proven experience (10+ years) in
  • HR service management, HR transformation, or HR operations leadership

    roles.

  • Strong
  • project management and process improvement

    expertise, with a focus on HR services.

  • Experience in
  • continuous improvement methodologies

    (e.g., Lean, Six Sigma) and experience creating a culture of continuous improvement.

  • Ability to drive strategic initiatives and manage multiple complex projects in a global HR environment.
  • Strong stakeholder management and communication skills and ability to influence at all levels.
  • Experience with
  • HR technology and digital transformation

    initiatives. Workday and Service Now experience a plus.

  • Excellent analytical, problem-solving, and decision-making abilities.
  • Bachelor's or Master's degree in
  • Human Resources, Business Administration, or a related field .

    Why Join Organon?

  • Be a part of a
  • mission-driven company

    focused on improving womens health and well-being.

  • Lead
  • high-impact projects

    that contribute to transformation and innovation.

  • Work in a
  • collaborative and inclusive

    global HR environment.

  • Enjoy opportunities for
  • career growth and professional development .

    If you're a strategic HR leader passionate about driving transformation and enhancing HR service delivery, we encourage you to apply for this exciting opportunity!

    Create a job alert for this search

    Hr Director • Kuala Lumpur, Malaysia

    Related jobs
    • Promoted
    VP, Service Management

    VP, Service Management

    Standard Chartered BankKuala Lumpur, Kuala Lumpur, Malaysia
    Add expected salary to your profile for insights.Application service delivery in Global Functions.Technology and business stakeholder management across Global functions. Meeting SLAs and improve on ...Show moreLast updated: 23 days ago
    • Promoted
    VP, Service Management

    VP, Service Management

    Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia
    Application service delivery in Global Functions.Technology and business stakeholder management across Global functions.Meeting SLAs and improving support performance by focusing on preventive meas...Show moreLast updated: 26 days ago
    • Promoted
    • New!
    Associate Director, Organizational Change Management (OCM)

    Associate Director, Organizational Change Management (OCM)

    AvasantSubang Jaya, Selangor, Malaysia
    Organizational Change Manager (OCM).Avasant is a Los Angeles, California based top management consulting and research firm providing Strategic Sourcing, IT and Business Transformation, and Global S...Show moreLast updated: 13 hours ago
    • Promoted
    HR Manager

    HR Manager

    VIVAR PRINTING SDN BHDRawang, Selangor, Malaysia
    Add expected salary to your profile for insights.We are seeking an experienced and dynamic HR Manager to lead and oversee all aspects of our Human Resources practices and processes.As a strategic p...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    HR Consultant

    HR Consultant

    TECHTIERA SDN. BHD.Kuala Lumpur, Kuala Lumpur, Malaysia
    Review current HR processes across selected countries and compile an overview of variations.Develop harmonization proposals for each sub-process / activity. Define minimal effective process controls f...Show moreLast updated: 13 hours ago
    • Promoted
    • New!
    SAP Field Service Management (FSM) Techno-Functional Consultant

    SAP Field Service Management (FSM) Techno-Functional Consultant

    INK IT SolutionsKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a skilled SAP FSM Consultant to join our team.The ideal candidate will have 2-3 years of experience implementing SAP Field Service Management (FSM) solutions, with expertise in confi...Show moreLast updated: 11 hours ago
    • Promoted
    HR Shared Services, Advisory and Operations - Senior Specialist

    HR Shared Services, Advisory and Operations - Senior Specialist

    Private AdvertiserPetaling Jaya, Selangor, Malaysia
    HR Shared Services, Advisory and Operations - Senior Specialist.The HR Advisory & Operations, Senior Specialist, is a key member of the Advisory & Operations team within the HR Shared Services Hub ...Show moreLast updated: 20 days ago
    • Promoted
    • New!
    Senior Manager, Service Management

    Senior Manager, Service Management

    AIA Hong Kong and MacauKuala Lumpur, Kuala Lumpur, Malaysia
    AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people acro...Show moreLast updated: 13 hours ago
    • Promoted
    HR Partner

    HR Partner

    TeslaCyberjaya, Selangor, Malaysia
    We are looking for an experienced HR Partner to support us to build our team in Malaysia.The HR Partner drives our mission by working with leaders and employees across the business to ensure Tesla ...Show moreLast updated: 30+ days ago
    • Promoted
    HR Operations Manager

    HR Operations Manager

    ThoughtFullKuala Lumpur, Kuala Lumpur, Malaysia
    Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.ThoughtFull is on a mission to simplify mental health for your personal and professional growth – through every season of life, a...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Business Management

    Associate Director - Business Management

    Shopper360Kuala Lumpur, Kuala Lumpur, Malaysia
    This job is all about leading and improving how our retail operations run.You might like this job because you'll manage key accounts and drive business growth while ensuring our team aligns with ou...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    APAC HR Shared Services Center-Project Manager

    APAC HR Shared Services Center-Project Manager

    SGSKuala Lumpur, Kuala Lumpur, Malaysia
    APAC HR SSC Project Asst Manager / Manager.Get AI-powered advice on this job and more exclusive features.This role is a strategic and hands‑on HR professional to support the development and implement...Show moreLast updated: 13 hours ago
    HR Manager

    HR Manager

    MVC ResourcesKuala Lumpur, 14, my
    Quick Apply
    Day-to-day includes liaising with outsourced payroll company and maintaining all payroll related tasks.Day-to-day ticket resolution as part of support, ownership of requests, solving cases, updatin...Show moreLast updated: 30+ days ago
    • Promoted
    HR Business Partner (SEAKR) - Malaysia

    HR Business Partner (SEAKR) - Malaysia

    FortinetKuala Lumpur, Kuala Lumpur, Malaysia
    HR Generalist (SEAKR) - Malaysia.Fortinet – Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia.Fortinet is a cybersecurity pioneer with over two decades of excellence, shaping the future of...Show moreLast updated: 5 days ago
    • Promoted
    HR Manager (KL)

    HR Manager (KL)

    Randstad MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
    A fast‑growing power solutions provider with operations across Southeast Asia is undergoing an exciting transformation toward a more structured and corporatised environment.With over 100 employees ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager HR Business Partnering

    Manager HR Business Partnering

    DKSH GroupKlang City, Selangor, Malaysia
    Title : Manager HR Business Partnering.Manage implementation of HR strategic / tactical initiatives and align Group HR strategies with Business Unit / country-level operations in order to achieve busine...Show moreLast updated: 2 days ago
    • Promoted
    HR Manager

    HR Manager

    Hiredly XNilai, Negeri Sembilan, Malaysia
    Optimize the company’s compensation and benefits system to attract, retain, and motivate talent.Compile and submit various compensation-related data, including employee payroll, bonuses, and benefi...Show moreLast updated: 30+ days ago
    • Promoted
    APAC Project Manager, HR Operating Office

    APAC Project Manager, HR Operating Office

    Dentsu Aegis Network Ltd.Kuala Lumpur, Kuala Lumpur, Malaysia
    APAC Project Manager, HR Operating Office page is loaded## APAC Project Manager, HR Operating Officelocations : Kuala Lumpurtime type : Full timeposted on : Posted Todayjob requisition id : R •...Show moreLast updated: 18 days ago