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R533038 Director, HR Service Management

R533038 Director, HR Service Management

half the skyKuala Lumpur, Malaysia
30+ days ago
Job description

About the Role

Organon is seeking a dynamic and strategic Director of HR Service Management to lead key HR initiatives within the HR Services function. This newly created role will also play a crucial part in ensuring the seamless execution of high-impact projects while spearheading process enhancements that drive efficiency and innovation.

Key Responsibilities

  • Lead

strategic HR initiatives

and transformation projects across HR Services teams and the rest of the HR function to enhance service efficiency and innovation.

  • Oversee the
  • ESS HR Services portfolio of projects , ensuring alignment with business goals and successful execution.

  • Drive
  • continuous improvement

    efforts by identifying opportunities for process optimization and increased operational effectiveness. Mentor and guide members of the community to embed continuous improvement into our ways of working.

  • Establish and manage
  • operational metrics and key KPIs

    to ensure HR service excellence.

  • Collaborate closely with HR and business leaders to align
  • HR service strategies

    with company objectives.

  • Monitor project milestones, risks, and performance metrics to ensure timely delivery of HR transformation initiatives and ongoing BAU projects.
  • Foster a culture of
  • innovation and change management

    within the HR Services function.

  • Act as a key point of contact and subject matter expert for
  • HR service governance & compliance efforts (e.g. GDPR, SOX) , ensuring compliance and best practices in service delivery.

    Qualifications & Experience

  • Proven experience (10+ years) in
  • HR service management, HR transformation, or HR operations leadership

    roles.

  • Strong
  • project management and process improvement

    expertise, with a focus on HR services.

  • Experience in
  • continuous improvement methodologies

    (e.g., Lean, Six Sigma) and experience creating a culture of continuous improvement.

  • Ability to drive strategic initiatives and manage multiple complex projects in a global HR environment.
  • Strong stakeholder management and communication skills and ability to influence at all levels.
  • Experience with
  • HR technology and digital transformation

    initiatives. Workday and Service Now experience a plus.

  • Excellent analytical, problem-solving, and decision-making abilities.
  • Bachelor's or Master's degree in
  • Human Resources, Business Administration, or a related field .

    Why Join Organon?

  • Be a part of a
  • mission-driven company

    focused on improving womens health and well-being.

  • Lead
  • high-impact projects

    that contribute to transformation and innovation.

  • Work in a
  • collaborative and inclusive

    global HR environment.

  • Enjoy opportunities for
  • career growth and professional development .

    If you're a strategic HR leader passionate about driving transformation and enhancing HR service delivery, we encourage you to apply for this exciting opportunity!

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    Hr Director • Kuala Lumpur, Malaysia

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